Messaging Compliance Policy
To ensure regulatory compliance, we require all users to follow the guidelines below when using our SMS platform:
1. TCPA & CTIA Compliance
You must obtain prior express written consent from all recipients before sending promotional messages
Consent must be documented and stored
Clearly disclose opt-in terms during sign-up
Opt-in messages must include: "Message and data rates may apply. Reply STOP to unsubscribe."
2. Opt-Out Management
All campaigns must support the STOP, CANCEL, UNSUBSCRIBE commands
Opt-out requests must be honored immediately
Confirmation of opt-out must be sent to the consumer
3. Prohibited Content
Strictly forbidden: Content related to SHAFT, cannabis, illegal drugs, hate speech, deception, or scams
Gambling, payday loans, and debt collection require pre-approval and strict compliance
4. 10DLC Registration
All U.S. A2P messaging traffic must be registered with The Campaign Registry
Brand and campaign approval must be completed before sending
Message throughput is regulated and non-registered traffic may be blocked
5. Enforcement
We reserve the right to suspend any account violating these policies without notice. Repeat violators will be permanently banned.